× General discussion

Old RS member can't log on (forgot password)

1 week 4 days ago #2756 by Robyn Lockhart
thanks Anita - it won't hurt to have that message her for anyone else too :)
The following user(s) said Thank You: Steve, Anita:Technical Support

Please Log in to join the conversation.

1 week 4 days ago #2755 by Anita:Technical Support
We have sent an email to your friend Robyn with the Pwd :)
The following user(s) said Thank You: Robyn Lockhart

Please Log in to join the conversation.

1 week 4 days ago #2754 by Robyn Lockhart
Just placing this reply here in case someone else needs it.

Steve wrote: Hi All

Just a quick reminder for any bugs, forgotten passwords or general inquiries and queries you have about your accounts, please email to This email address is being protected from spambots. You need JavaScript enabled to view it. so we can respond in a timely manner to rectify any problems you may have.

Thank you in advance
The following user(s) said Thank You: Steve

Please Log in to join the conversation.

1 week 6 days ago #2639 by Robyn Lockhart
I pm'ed her email address to anita but if any of the rest of the Global ST on could they Pm me and ill give you her email too. Not sure how we should be about putting ppl's emails in public, so erring on safety.

Please Log in to join the conversation.

1 week 6 days ago #2638 by Robyn Lockhart
A friend of mine told me she can't log on to RS and I said yes I already told you that, you have to use Echovida. So then she she said Echovida didn't work cos she couldn't remember password and there was no forgot PW button. So I suggested contact us and she said it came back "under Construction".

Soon we may have many people in the same boat. Is there an easy way to help with this? Have I missed something obvious?

If its coming soon please tell me when as it seems she is keen to explore it.

I know you are all busy but some help would be appreciated. Love you all.

Please Log in to join the conversation.

Time to create page: 1.130 seconds

Translate

Login